In our case, my husband was going to make the drive from Houston to Austin to get an interview, but at the last minute, one became available inside the terminal in Houston at a location you need a boarding pass to access. But regardless of cause, the reality is that residents of some pretty major swathes of the country, including Houston, Dallas, Seattle, San Francisco and more, simply cannot make a Global Entry appointment right now. TPG has reached out to Customs and Border Patrol for additional information regarding the current delays. We know that some Customs and Border Patrol offices have had their staff redirected to the U.S./Mexico border, which is likely contributing to the shortage of available Global Entry interview appointments. Why is it taking so long for a Global Entry interview? Related: 13 Things to Know About Global Entry Not everyone has to undergo an interview at the time of Global Entry renewal, but if the system says you have to, there's no getting around it. Guide: How to renew your Global Entry membership That long lag time is normal at the moment. He applied for his renewal a month or two in advance of the expiration date earlier this year, and it took a full 100 days until he was even able to get approved for an interview. The exact renewal date is tied to birth month, so my husband drew the short stick of being first up in our crew for this round of renewals. While waiting in a non-expedited line at the airport is never a fun task, it feels especially torturous after years of not having to deal with that particular annoyance of travel.īut, time flies, and this is the year that basically my whole family has to renew our Global Entry memberships. We don't spend nearly as much time at the airport as we used to and we often wait longer in the airport Starbucks line than we do to clear security or reenter the country. Since we first were approved for and received shiny new Trusted Traveler numbers years ago, Global Entry and PreCheck have literally changed how my family travels.
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